FAQ

How to get to us:
When we find you a job, we will ask you to come to the Netherlands. If you do not come by car you can choose to come by bus. Our company cooperates with a Polish transportation company Wegatur-Ocipinski. They can bring you directly to our office and pick you up from there when you go back to Poland. The ticket can only be purchased at Wegatur-Ocipinski. For more information visit the website www.wegatur.pl or call 0048-774844553.

Transport to and from work:

Our company can help you with transport between your accommodation and work. If you work in a radius of 10 kilometres from the accommodation, you will receive a free bike. In case of longer distances, there are two options. If you have a driving license, you can use a company car and drive a group of people working at the same company to and from work. Note that the company cars can be used for transport to and from work only. Drivers are required to keep records of kilometres (for more information on this topic please contact our office staff). If you cannot or do not want to drive company cars, you will be brought to and picked up from work by one of the drivers.

If you do not live in the Netherlands yet, you can stay in one of our accommodations. Information on the daily cost of accommodation is available in our office.

We offer 2 types of accommodation.

You can stay in one of the apartments in our hostel, each of which consists of 2 bedrooms, a kitchen and a bathroom, and is suitable for 4 persons. The bedrooms are furnished with either a double bed or 2 single beds. You can also make use of shared laundry facilities and 2 recreation rooms in the hostel.

Furthermore, we offer 2 and 4 persons rooms in one of our spacious detached houses with shared kitchen, living room, bathroom and garden.

You can specify your accommodation preferences during the interview.

The wages of temporary workers are paid on the weekly basis. The wage for a particular week will be paid 9 days after the end of that week. This means that if you started work in, for example, week 1 you will get your wage for this week on Tuesday in week number 3.

The gross hourly rate depends on different factors, such as the type of job, age or work experience. Individual hourly rates will be discussed during an interview with our representative.

All temporary workers receive a weekly contract. You are entitled to payment of wage for each contracted week. If the company you work for will not need temporary workers for another week, your status will change into ‘waiting for work’. As we cooperate with numerous companies, we are usually able to transfer you to another company. If we do not have another suitable job for you directly, we may ask you to stay with us and wait until we can offer you one.

If you want to quit, you are obliged to inform our office staff and your supervisor at the company you work for two weeks in advance. Departure is possible on Friday after work.

Signing contracts

Please note that any new contract must be signed and returned to the office no later than on Tuesday of the relevant week, either in the morning between 8:00 a.m. and 10:00 a.m., or in the afternoon between 16:00 and 18:00.

Everyone gets sick sometimes. If you get sick during your work period you are obliged to inform our office staff by 9:00 a.m. Other rules apply to shift workers. Please contact our office staff for further information.

Our company follows sick leave regulations named in an appendix to the contract which, after signing by the worker, is a part of the contract. If your contract expires while you are still sick, your sick leave will be transferred to the insurance company NLG Werkvermogen which will handle it further.

During the work period you must comply with general rules concerning your stay in our accommodations and your behaviour there as well as on the way to/from work and at work. You will receive a copy of our house rules upon your arrival at our company.

From Monday till Friday: 8:00 - 17:15

Our office staff will be happy to help our temporary workers on the following days:

Tuesday from 8:00 a.m. to 10:00 a.m.

Wednesday from 16:00 to 18:30

Friday from 15:00 to 18:00

In case of emergency such as mentioned below, we are available at all times:

• disease / visit to a hospital / accident
• problems with a company car or bus
• problems with accommodation
• changes in the work schedule
• detour on the way to work which affects
• registration of kilometres
• request to call us back (if we try to contact
• you during your work time)
• personal problems